01 / Verification
Click the logo and verify the destination
The European Commission explains that legally operating online pharmacies and medicine retailers use a common logo containing the flag of the country where they are registered. The important step is not merely seeing the logo. Clicking it should take the user to the business’s entry on the national competent authority’s list.
A copied logo that points to an imitation verification page is not evidence. Check the destination domain, business name, address, registration status, and authorized activities against the website and proposed counterparty.
02 / Scope
A valid registration does not authorize every activity
| Question | What to verify |
|---|---|
| Who is the legal entity? | Registered business name, address, national identifier, and responsible authority. |
| What is it authorized to do? | Retail pharmacy, online retail, wholesale distribution, manufacturing, brokering, or another defined activity. |
| Can it sell this medicine online? | National rules may limit online sale of prescription medicines even when the pharmacy itself is licensed. |
| Who dispenses? | The named licensed pharmacy and responsible pharmacist, not only the marketing website or consultant. |
| Where does the product originate? | Manufacturer, market, batch or package identifiers, and authorized supply-chain source. |
| Can the proposed route be used? | Export, destination-country, prescription, and import requirements for the exact case. |
03 / Integrity
Verify the product as carefully as the seller
The EU Falsified Medicines Directive introduced safety features including a unique identifier and anti-tampering device on relevant outer packaging, along with stronger recordkeeping and the online-pharmacy logo. Those controls support supply-chain integrity, but the buyer still needs to match the product, manufacturer, strength, dosage form, and package to the request.
- Request the complete product and package description, not only a brand name.
- Confirm the manufacturer and country-specific packaging.
- Check whether the pack is intact and whether serialization or safety features apply.
- Identify the wholesaler or authorized channel supplying the pharmacy.
- Retain the source, verification date, and national-register link in the case file.
04 / Distribution
Use EudraGMDP for wholesale authorization and GDP evidence
EMA states that wholesale distributors in the EEA must hold a wholesale distribution authorization and comply with EU Good Distribution Practice. The publicly accessible EudraGMDP database contains wholesale authorizations, GDP certificates, and non-compliance statements entered by competent authorities.
A retail pharmacy check and a wholesale-distributor check answer different questions. If several entities handle the product, verify each role rather than assuming the pharmacy’s status covers the whole chain.
05 / Red flags
Signals that require a pause
- The verification logo does not link to an official national register.
- The website name, legal entity, address, and register entry do not match.
- The seller offers prescription medicines without an appropriate prescription process.
- The product description omits manufacturer, strength, dosage form, or package quantity.
- The seller promises guaranteed U.S. customs clearance.
- Temperature-sensitive products are offered without a documented storage and excursion process.
- Payment is requested before the responsible dispensing or distribution entity is identified.
Frequently asked questions
Clear answers for the next decision.
01Does the EU pharmacy logo prove that every product and shipment is legitimate?
No. The logo should link to a national register and helps verify the online retailer, but the product, authorization scope, dispensing entity, and proposed route still require review.
02Can every licensed EU pharmacy sell prescription medicines online?
No. EU countries set specific conditions and may restrict online sale of prescription medicines.
03What is EudraGMDP used for?
It is a public EU database for manufacturing and wholesale distribution authorizations, GDP certificates, and related compliance information.
04Is US Med Access a licensed pharmacy?
No. US Med Access is an independent sourcing research and facilitation service, not a pharmacy, distributor, manufacturer, or direct seller.
Primary and authoritative sources
Sources used for this guide
- European Commission: EU Logo for Online Sale of Medicines
- European Commission: Falsified Medicines
- EMA: Good Distribution Practice
- EMA: EudraGMDP Database
This page is general information, not medical or legal advice. Requirements and source pages can change; verify the current rule for the specific product and route.